Green creativity among luxury hotels of Saudi Arabia : role of green organizational culture, self-efficacy, environmental orientation and green work engagement

Due to pilgrimage, development, and tourism culture, luxury hotels are large in numbers in Saudi Arabia and the innovation of green practices is required to be adopted. The study's purpose is to determine the green creativity (GC) among luxury hotels in Saudi Arabia concerning the role of green organizational culture, self-efficacy, environmental orientation, and green work engagement (GWE). 316 responses from luxury hotel employees are considered the final sample size of this research and structural equation modeling is used for data analysis. The research demonstrated that the mediating role of GWE is significant between industry macro culture (IMC), cultural fragmentation, green self-efficacy, internal environmental orientation (IEO), external environmental orientation (EEO), and GC. This study has developed a unique model new in the literature. The dimensions of GC developed in this research model weren’t reported in the models of previous research works. Furthermore, the GC -related theoretical implications of this research are reliable to improve the body of knowledge in a significant way. Furthermore, the findings of this research are practicable to improve GC among luxury hotels in Saudi Arabia.Muhammad Awais Bhatti (Department of Management, College of Business Administration, King Faisal University)Includes bibliographical references

Influence of perceived university support, perceived effective entrepreneurship education, perceived creativity disposition, entrepreneurial passion for inventing and founding on entrepreneurial intention

We modeled the relationship between entrepreneurship intention and five other variables, including two as formative second order constructs. We therefore, employed the use of SmartPLS (2.0) to analyze the influence of perceived effective entrepreneurship education, perceived University support, perceived creativity disposition, entrepreneurial passion for inventing and entrepreneurial passion for founding on entrepreneurial intention.The PLS was readily employed in this study for its ability to estimate a formative measured variable. The first-order reflective and second-order formative variables model parameters were estimated by employing the two-stage approach.Using a sample of 595 students from three Federal Universities in Northern Nigeria, the study found a significant positive relationship between perception of University support, perceived creativity disposition, entrepreneurial passion for inventing, entrepreneurial passion for founding and entrepreneurial intention.However, an unexpectedly significant negative relationship was found between perceived effective entrepreneurship education and entrepreneurial intention. Implications for the findings are provided

Service Quality and Customer Loyalty in Malaysian Islamic Insurance Sector Exploring the mediating effects of Customer Satisfaction

The purpose of this study is to explore the mediating role of customer satisfaction between service quality dimensions and customer loyalty in Malaysian Islamic insurance sector. Based on the literature, six service quality dimensions were used to develop theoretical understanding about customer satisfaction and loyalty. This study proposes and tests a framework via structural equation modeling (Amos-16). The results of the analysis indicated that four of six service quality dimensions (tangible, responsiveness, fairness, and reliability) positively influence customer satisfaction which further influences customer loyalty. In other words, customer satisfaction mediates the relationship between four of six service quality dimensions (tangible, responsiveness, fairness, and reliability) and customer loyalty. Only two service quality dimensions (assurance and empathy) were not significantly related with customer satisfaction and loyalty. The findings further suggest that fairness have strongest effect on customer satisfaction and loyalty. The result of the study will help the managers and professionals to better understand how customer perceive service quality dimension and how these service quality dimensions are important for customers as well as for the organization. The study tested the impact of service quality dimensions on customer satisfaction and customer loyalty and found that tangibility, responsiveness, reliability, and fairness positively influence customer satisfaction. Therefore, the result of the study will help managers and professionals about how to deal with the customers to maximize the organizational profit. The result of the study suggested that fairness have strong influence on customer satisfactions and managers should pay attention on the fairness to improve service quality and maximize the customer satisfaction. As per our best knowledge, the suggested model and Islamic insurance sector have never been investigated before. (Abstract by authors

Resolving the past conflict: Role of peer and supervisor support in training effectiveness

Organizations, researchers and HRD professionals realized that if they want to improve the employees as well as organizational performance they have to invest in training activities. But highlighted the point whether the training is effective or not.Because if they are investing in training activities and the results are not fruitful, the investment would be considered wasting of resources.In order to make training effective, researchers and training professionals have highlighted and explained the role of different factors.Amongs different factors, researchers and training professionals have lack of consensus about peer and supervisor support. The purpose of this study is to explain the role of peer and supervisor support in training effectiveness and resolve the conflict in past studies.In order to know about the role of peer and supervisor support discussed by past researchers, different data bases, research magzines and books has been reviewed. Based on past research and training professionals views, this study suggested that in order to clearly understand the role of peer and supervisor support in training effectiveness the researchers shuold classify peer and supervisor support in three stages, pre-training, during training and post training.Finally, future research directions has been discussed

Work stress and job performance in Malaysia academic sector: Role of social support as moderator

The present study aims to investigate the relationship role conflict, job control, social support and job performance among administration staff in University Utara Malaysia (UUM),Kedah.The research was designed by using quantitative approach and survey was conducted between 6th until 17th April, 2014 in UUM.Besides, 215 questionnaires were collected to analyze the data.Results indicate that a positive and significant relationship found between job control, social support and job performance. Besides, results indicated social support moderate between role conflict and job performance showed significant relationship.Practical implication of this study able to contributes to the UUM employees to be aware of the work stress issues in their workplace and able to maintain their job performance

IMPACT OF INTELLIGENT INVENTORY SYSTEM ON IMPROVEMENT OF REVERSE LOGISTICS: A CASE OF SAUDI MANUFACTURING INDUSTRY

The Saudi manufacturing industry is undergoing rapid change, and its practitioners are employing technology-driven process management solutions. Recent research has focused on constructing an efficient and sustainable reverse logistics supply chain, particularly in light of the two-year supply chain disruption caused by the pandemic. However, reverse logistics involves numerous stakeholders and intricate processes, making managing and guaranteeing customer satisfaction challenging. To address these issues, researchers advocate implementing artificial intelligence-based inventory management systems, which are more automated and enable adaptable supply chain management. This study adopted a semi-structured interview approach to collect data from 5 experts in the field to investigate the impact of intelligent inventory systems on reverse logistics in the Saudi Arabian manufacturing industry. The study's findings indicate that reverse logistics faces several challenges; however, using an intelligent inventory system improves the operational and warehousing activity of the reverse logistics system and encourages adequate resource replacement in the event of resource unavailability. In addition to the limitations of the researcher, several theoretical and practical implications of this study have been outline

Expatriate job performance and adjustment: Role of individual and organizational factors

The expatriate literature has highlighted many individual and organizational factors which effect expatriate job performance and adjustment but the role of some individual and organizational factors is still not clear and/or has been ignored by past researchers. For example, the role of direct and indirect support has not been well conceptualized in past studies. In addition, only a few studies have explained the importance of self-efficacy, cultural sensitivity and social networking in the related expatriate literature.Furthermore,the role of previous international experience has conflicting results in past research.The purpose of this paper is to provide a theoretical grounding and highlight the importance of those individual and organizational factors which have been ignored by past researchers.In this regard, researchers have reviewed journals/articles from different databases, books, and magazines.This paper proposes a comprehensive framework based on the gaps in the literature and suggests propositions.The proposed conceptual framework provides a theoretical grounding for individual and organizational factors that includes individual factors (self efficacy,previous international experience, cultural sensitivity, and social network) and organizational factors (direct and indirect support). This paper suggests that expatriate adjustment (work, general,and interaction adjustment) mediates the relationship between individual factors (self-efficacy, previous international experience, cultural sensitivity, and social network), organizational factors (direct and indirect support),and expatriate job performance (rated by peer and supervisor). The proposed framework is developed based on past theoretical and empirical studies in order to cover the gap and contribute to the body of knowledge in the field of the literature. Based on the proposed framework, this paper invites researchers to empirically test the suggested propositions in order to further strengthen and develop understanding about individual and organizational factors as predictors of expatriate adjustment and job performance

ARTIFICIAL INTELLIGENCE (AI) BASED CONTRACTS PROCUREMENT: EXAMINING THE INFLUENCE OF BIG DATA, MACHINE LEARNING, INTERNET OF THINGS, EMPLOYEE SKILLS & RESOURCES AND LEADERSHIP ON PROCUREMENT COST REDUCTION

AI is not a single technology but a collection of diverse, powerful technologies that simulate human intelligence and invest in the power of the digital brain. Using AI techniques, big data analytics can be utilized to discover patterns and a wealth of knowledge. Consequently, this study aims to examine the impact of big data, machine learning, personnel, IoT skills, and artificial intelligence in procurement contracts that impact cost savings and improve enterprise performance and productivity by automating previously labor-intensive processes or tasks. One hundred fifty employees from the procurement department of Saudi Organizations were surveyed to collect data. The study's findings demonstrated the importance of big data analytics, the Internet of Things, and digital skills for employees. On the other hand, (machine learning and autonomous driving) had no significant impact on cost reduction

Business start-up in Malaysia: Motivations, obstacles, government support and demographic-related traits

Entrepreneurship is becoming increasingly important in today’s world due to its effectiveness and applicability in a country’s economic development.In this regards, many developed and developing countries are investing maximum resources and efforts to promote entrepreneurship.To achieve the goal, policy makers as well as economic stakeholders are playing their roles in promoting entrepreneurship. This includes educational institutions emphasizing on motivating fresh graduates to choose entrepreneurship as their future career.Therefore, the purpose of this study is to highlight the factors that resist and encourage fresh graduates to choose and set up their own business.This paper categorises four factors namely demographic, motivational, challenges of obstacles and government support.This paper proposes that motivational factors such as family security, independence, intrinsic and extrinsic rewards influence fresh graduates’ decision to choose and set up a new business. With reference to challenges, this paper highlights that a lack of finance, complicated processes involved in setting up a business, high rate of taxes and duties, poor business infrastructure resist fresh graduates to dabble into entrepreneurial activities.This paper also points out that demographic factors like gender, previous experience and family background do influence fresh graduates’ decision to choose and set up a new business.In addition, this paper explains that government support in terms of providing business assistances like microfinance schemes, business-friendly system, low rate of taxes and duties. Easy business-related rules and regulations also encourage fresh graduates to choose and set up a new business. Finally, the paper proposes few propositions based on the previous literature and invites any researcher to empirically test them in order to further strengthen the entrepreneurship literature

Factors influencing university students' decision to select franchise business as career option

Franchise business helps the countries to develop their economy and create job opportunities which further boost economic growth.In 21st century mostly multinationals using franchise strategy to enter in the international market due to its cost effective advantage.The countries where MNC’s offer their franchise also enjoy the fruits of economic development by helping and motivating the workforce for franchise businesses.In this regards, Malaysian government have also taken initiatives to promote entrepreneurship including franchise business because they realized that entrepreneurship will boost economic development, create more job opportunities, establish a variety of business in the country.The Malaysian government promoting entrepreneurship including franchise business by offering financial support to the individuals and creating awareness among students by conducting seminars, conferences, workshops on entrepreneurship and offering courses to university students.The purpose of all these initiatives is to create more awareness and motivate students to choose entrepreneurship as a career.Hence, the purpose of this study is to investigate those factors that resist university students to choose franchise business as career.The data was collected from 40 BBA students through structured and un-structured questions following with interview.Content analysis technique was performed to analyse the qualitative data.The results of the study indicated that lack of financial availability, lack of knowledge about franchise business, buying behaviour, lack of work experience and un-availability of reputed franchise brand resist students to choose franchise business as career. Furthermore, among classroom learning, lectures play vital role for student learning.The findings of this research will be helpful for the policy makers, entrepreneurs and educational experts to develop their strategies accordingly.In addition, future research directions have been suggested